Hosting Information

Environment

Fully redundant individual close control air conditioning units based on a chiller and dry cooler system. High performance, sensitive electronic equipment requires precise, reliable control of room temperature, humidity, and airflow. Configured to monitor many variables and send alerts when entering the predetermined criteria ranges (e.g., high or low temperatures, high or low humidity, smoke detection, and mechanical problems).
22 degrees Celsius (plus or minus 2 degrees C).
Relative humidity 50% (plus or minus 10%).
Air filtration to class EU5

Security

Video surveillance cameras.
Security breach alarms.
24-hour security personnel.
There are CCTV cameras mounted inside and outside of each ISC.
The video surveillance is monitored by the security control room 24x7.
The ISCs utilise a proximity card access system with mandatory pre-approved client lists and mandatory sign-in/sign-out procedures.
Customers are issued proximity-cards upon each visit, after presenting valid photo identification.
Customer names must be listed on a pre-approved client access list which is submitted prior to installation.

Power

AC Power of 220-240 Volts available. 16A supplied as standard with full cabinets.
A+B power.
Fully redundant UPS Systems, designed to provide 8 hours of battery back-up time.
Fully redundant back-up generators with a 10 second start-up time and operating at full load after 25 seconds.
Fuel tanks provide for a 72-hour full load diesel reserve.
Local 24 hour supplier contracts for extra fuel if needed.
Mains earth and a clean earth system with a resistance of less than 1 ohm (which meets standard NEN 1010).
Lightning protection system which meets standard NEN 1014.

Fire Protection

60 minute rated firewalls.
VESDA (Very Early Smoke Detection) type air-sampling system. This system actively and continuously samples air and operates independently of air movements. The samples are exposed to a high-intensity and broad-spectrum light source.
Incident light scattered from smoke particles in the air sample passes through a series of optical components to a solid state light receiver.
Light is converted to an electronic signal and passed to the control system, which is monitored on a 24x7 hour basis automatically by hosting365 staff.
Ionisation, Optical and Rate-of-Rise Smoke, and Heat Detectors.
FM200 - inert gas fire suppression system will instantly extinguish any fire.